Corporate incident handling app

Mobile and web solution for registering and processing incidents in an enterprise setting. • Context: fast capture and routing of incidents from field and offices into one ops loop. • Clients: native Android / iOS published to Google Play and the App Store. • Reach: PWA and web for desktop/browser without a separate install. • Operations: shared statuses, notifications, and escalations across shifts and teams. • Outcome: less context loss between channels, more predictable handling SLA. [retail · project details under a non-disclosure agreement]